SHD Construction
 

Frequently Asked Questions

General

How long have you been in business?

What area do you cover? 

Work 

What kind of work do you do? 

What kind of work do you specialize in? 

Who supplies the material? 

Do you subcontract your work? 

How long will the job take? 

Is there a warranty on your work? 

Contracts and Payments 

How do I pay? 

What is your payment schedule for a large project? 

How do I find out more? 

 

 

General

How long have you been in business?

We started out in 2003 as real estate investors. Our frustrations grew when we were unable to find reliable contractors to finish our projects on time. We started hiring a few field staff and managed them ourselves. SHD Construction was incorporated in 2006 to accept outside clients.

What area do you cover?   

We are licensed and insured and do most of our work in the City of Philadelphia. Most of the projects that we work on are located in University City and West Philadelphia, South Philadelphia, Northeast Philadelphia, Fishtown and Northern Liberties, and Temple University area/North Philadelphia. We are also licensed in several townships in Montgomery County, suburb of Philadelphia.

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Work

What kind of work do you do?

As general contractors, we can help you complete all aspects of your project, saving you precious time and headaches.  Our scope of service is as follow:

Design and legal work

Correcting city violations, preparing architectural plans, obtaining permits, application for zoning, eviction and lock changes  

Exterior work

New walls and brick fronts, brick and stone pointing and restoration, sidings, cement work, sidewalk and steps repair, handicap ramps, foundation work, roofing, shingles, chimneys, garage doors

Interior work

Property clean out and demolition, electrical installation and repairs, plumbing installation and repairs, bathroom remodeling, kitchen remodeling, faucets /sinks /toilet leaks and clogs, cabinet installation, tiles installation, drywall and paint, carpet and hardwood flooring, heater, central air, hot water heater, basement

Before we leave any project, we will make sure everything is properly cleaned up so that you are not left with a mess. 

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What kind of work do you specialize in?   

Since we started as investors ourselves, most of our clients are fellow investors through referrals.  Most of the projects that we work on are shells that need complete rehab.  Therefore, we generally handle all aspects of the project from beginning to end.  With our experience, we work with our clients to maximize their investments, with the goal of generating the most rental income in the future and minimizing maintenance costs, while maintaining the highest resale value.

Since many of our investor clients keep their properties for rental income, we also handle all maintenance issues like unclogging toilets and repairing leaky roofs.  Of course, our service is not only limited to real estate investors.  We welcome all work from homeowners also.

Who supplies the material?   

For most projects our quote already includes all material costs.  There are a few suppliers that we generally use where you can check out their products if you wish and pick your own style and color.  If you intend to supply your own material, you have to indicate so ahead of drafting of contract so that we can provide you with an accurate quote.

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Do you subcontract some of the work?   

We subcontract most of our specialized work - plumbing, mechanical and electrical, etc.   We have been working with most of the subcontractors for years and have developed a good relationship to ensure they do speedy and quality work.

How long will the job take?    

We will provide you with an estimate of how long we can finish your job when give you the quote. If you need something done in one month and it is not possible for us to finish in time, we will tell you ahead of time instead of misleading you to hire us. In the project contract that we sign, we will clearly state our completion date.

We strive to finish 100% of our projects on time or ahead of schedule.  The only reason that does not happen is for factors outside our control, including but not limited to:

  • weather condition 
  • time it takes the city to review, inspect, and approve all aspects of the job 
  • delay in shipment of special order material 
  • client or bank's delay in payment 

Is there a warranty on your work?

There is a one year warranty on all our work, in addition to any warranties that any material that might have. (For example, most roofing warranties that are 10 years are usually on the roofing material, and not the actual workmanship).  The warranty is on the quality of our work, and does not cover any issue that arises from other factors.

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Contracts and Payments

How can I pay?   

For small repair work, we will send you an invoice after the work is completed and expect it to be paid within 15 days.  After 15 days, a late fee may be applied.  We also accept payments by credit or debit card, which will be charged on the same day after the work is completed.

What is a typical payment schedule for a large project?   

In our work contract we will clearly state the exact amount of payment and exact date it is due.  Usually we require a 30% down payment before starting of work for all expenses incurred, including plans, permits, trash removal, and building material.  The remaining amount is usually divided into equal amount and payable every 2 weeks until completion of project.  Any nonpayment may result in delay of work.  We have worked with different hard money lenders who were very satisfied with our work and payment schedule.

 

How do I find out more?   

Please feel free to call us anytime at 484-614-5044 (Kathy) or 267-266-0197 (John), or send an e-mail to shdconstruction@yahoo.com. Please also visit our testimonial page to view photos of our finished projects and what our previous clients said about us. If you would like to see some of our projects and the type of materials that we use, we would be happy to arrange for you to see a property that we have completed.

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 Read Our Testimonials

" I really appreciate the speed and quality of job you completed at my investment property in Philadelphia. I'm glad you'll be handling the maintenance of my investments"

- Yeung Chung, Brooklyn, NY investor

 

" I wanted you to know I am very pleased with the outcome of my projects. The cement work in the yard is exactly what I was looking for. Thanks again for a job well done!"

- Deborah Way, Northeast Philadelphia